I don't know. Me, if I owned a yarn shop and wanted lots of people to buy my yarn, I'd do something radical, like make sure my staff says hello to each customer when they walk in the door. And if the customer did something really bizarre like say hello first, I'd do something equally bizarre, like say hello back. And if I were having a trunk show where knitters had to pay for the yarn first then wait for it--no instant gratification--I'd do something really wild like ask the sales rep to HELP the customers and talk about the yarn. Maybe let them touch a skein, even if it meant the rep had to pry it out of a Mean Girl's hand.
Yes, I know. The cliquey Mean Girls who are regulars at your shop love you so much they'd spend their mortgage money to keep you afloat, and you don't really need MY money, but you should know I'm willing to buy generic wine if it means more money for yarn. Yep, even the boxed stuff.
I'm not a regular at your shop, mainly because it's a hour's round trip for me, but I have crawled 'through five hundred yards of sh*t smelling foulness you can't even imagine' for yarn. (The person who wrote The Shawshank Redemption totally stole that line from me.**) In all seriousness, or as close as a smart-ass like me can get, don't LYSO read Ravelry or knitting blogs? I'm not the first, and I won't be the last to comment on this issue.
A little friendliness goes a long way and asking for it isn't quite the same as asking for one of your kidneys, or a loan, or a date with your spouse. So if you're tempted to leave a snarky comment about me putting on my big girl panties and just getting over it, Jelli, just effing get over it, sorry. Ain't going to happen. I want you to succeed. I want my local yarn shops to thrive and prosper and be there when I want, NEED, yarn. This post isn't meant to be spiteful. O.K. fine. Spiteful to the Mean Girls, but not the yarn shop owners. O.K. FINE. (Snarkiness removed. Aren't you just dying to know what it was?!) As I've told you before, I can be a tad bit bitchy at times. No, really. It's true.
Let me end with a shout-out to the Local Yarn Shop Owners who embrace ALL their customers and are friendly even if they've never laid eyes on the person before. You've figured out that making people feel comfortable and appreciated sells yarn. You rock.
** I lied. I didn't write that line.